Inland Empire Commuter Services

Carpool

Setting up a carpool is easy. Coworkers, friends, or neighbors are all ideal candidates. We’ll help you get started. Just call 1-866-RIDESHARE and we will register you in a confidential database and match you with other drivers with the same route and work schedule as you. Plus we’ll tell you if you qualify for an incentive to try ridesharing.

Vanpool

We can help you find a vanpool—there are currently more than 1,000 on the road in Southern California and many are seeking new riders. Don’t see one in your area? It’s easier than you might think to start a new vanpool. Your vanpool leasing company is a great ally in helping you start a new vanpool. In addition, you may be eligible for an incentive to help you get started.

The following companies offer vanpool leasing in coordination with the regional rideshare effort in Southern California:

Enterprise Rideshare, 1.800.VAN4WORK
VPSI Commuter Vanpools, 1.800.VANRIDE

Join a Carpool or Vanpool Online

Register online through our confidential service at RideMatch.info. Complete the brief form and view rideshare alternatives that match your commute route and work schedule. Or use the Vanpool Seat Finder link from the RideMatch.info home page.

Bicycle to Work

Considering bicycling to work? Bikemetro.com was developed to assist Southern California commuters who wanted to bicycle to work. It provides routing and supporting information for commuting cyclists. Last updated in 2002, BikeMetro is in the process of being updated and access to the website can be periodically intermittent. We apologize for any inconvenience. You can also download a PDF of San Bernardino County Bikeways Maps.

Guaranteed Ride Home

One of the most common concerns shared by commuters is being stranded without access to a car. The Regional Guaranteed Ride Home (GRH) Program helps alleviate this concern by providing employees who rideshare to work with a reimbursed ride home in the event of a valid emergency. GRH is a free benefit offered to commuters who carpool, vanpool, take transit, bicycle, or walk to work and work for a company enrolled in the GRH program.

To find out if your company is enrolled in the GRH Program, contact your company’s Employee Transportation Coordinator or Human Resources. If your company is not yet enrolled in the GRH Program, tell your Human Resources representative to contact {agency name and contact information} for program details.

What is the Guaranteed Ride Home (GRH) program?

This is our version of “commuter insurance” for those who carpool, take transit, vanpool, bicycle or walk to work on the day the emergency ride is needed. The Regional GRH Program allows you to choose the most efficient means to get where you need to go during a qualified emergency. If you are without your car and experience an emergency, the GRH Program will reimburse your ride, whether you choose a one-way taxi ride, one-day car rental, or transit ticket (public bus or Metrolink).

What is a qualified GRH emergency?

Emergency circumstances that qualify for a reimbursable ride home under the GRH Program include:

• Personal illness/emergency
• Unexpected illness/emergency of an immediate family member
• Carpool/vanpool driver has an emergency or unexpected overtime
• Supervisor requires employee to work unscheduled overtime

What does not qualify as a GRH emergency?

Situations which do not qualify as an emergency under the GRH Program include:

• Personal errands
• Non-emergency appointments/meetings/doctor visits
• Voluntary overtime
• Public transportation disruptions or delays for any reason
• Termination/Lay-offs
• A ride to work
• Business travel
• Inclement weather
• Any trip where alternate transportation could be arranged in advance
• On-the-job injury
• Breakdown of vanpool that would normally be covered by leasing company

What are valid GRH destinations?

The GRH Program offers flexibility, allowing you to choose from a variety of destinations that serve your unique needs, including:

• Home
• Personal vehicle (if you are parked at a Park & Ride lot or transit station)
• Medical facility
• Daycare or school
• Interim stops will also be accepted if they are part of the emergency

Who pays for GRH?

Either the employer or the employee must pay for the emergency ride upfront. After submitting a GRH Reimbursement Claim Form, the GRH Program will reimburse the cost for qualified rides directly to the appropriate party.

How often can I use GRH?

Each ridesharing employee working at a participating company can use the program up to two (2) times in a 12-month period.

Guaranteed Ride Home is sponsored by Los Angeles County Metropolitan Transportation Authority (Metro), Orange County Transportation Authority, Riverside County Transportation Commission, and San Bernardino Associated Governments.

Many commuters hesitate to try ridesharing because they are worried about not being able to get home to take care of a family emergency or illness or other unanticipated situation, such a working late. Guaranteed Ride Home solves the problem by providing a rental car or taxi ride for ridesharing employees at participating businesses. Ask the employee transportation representative who oversees your company’s rideshare program if your workplace participates in Guaranteed Ride Home. Call 1-866-RIDESHARE for more information.